Here we are sharing some helpful tips for hiring a cleaning service and depending on the schedule of cleaning, things that can be done to ensure the confidentiality of your clients and help the cleaning service do their work.

When hiring a cleaning company, take the time to do a walk through of the building, highlight any areas that need special attention and alternate methods of cleaning. For instance medical offices may want the cleaning service to not clean certain items because they have their own methods of decontamination, disinfection and sterilization. During your meeting with the cleaning service representative discuss what your expectations are. Most companies will supply items such as garbage bags and bathroom supplies and the cleaning staff will fill soap and lotion dispensers and change out paper products. Other companies will have the cleaning service manage the inventory of these items, make sure that it is understood by both parties who will be taking care of the inventory for garbage bags and bathroom supplies.

Once you have decided on the service, worked out the frequency of cleaning and have hired them, their are a few things that will be very helpful to the cleaning staff and protect both the company and the cleaning staff from confidentiality issues. We at Exteria Brite like most cleaning service have strict rules and policies regarding cleaning desks with paperwork on them. If a desk has paperwork of any kind on it, we will wipe around the paperwork but won't touch it, this ensures that nothing is mixed up and doses not get wet. To help with this we suggest that on cleaning days, that paperwork is either put in a folder and left on one corner of the desk or put inside the desk, this allows the cleaner to do a proper clean and disinfection of the whole desk.

Secondly, password protect, lock your computer and turn off the monitor before leaving, this will ensure that anything that could possibly cause a confidentiality issue if seen by a cleaning staff is protected. When keyboards and mice are cleaned, they can bring the computer out of sleep mode and display the last thing that was worked on, password protecting, locking the screen and turning off the monitor eliminates the possibility of this.

One of the most important things is communication, if the cleaning is not up to expectations or something has been missed, Please inform the cleaning service right away so that it can be rectified. At Exteria Brite we place a lot of value on communication and will do everything within our power to meet and exceed your expectations.